The following is K&K Electric’s list of Core Values and Behaviors that we as employees all strive to embrace and follow.
We remember our core values by the mnemonic ‘ARCS-G‘: “As K&K Employees we are: Accountable, Respectful for People and Policies, Customer Driven and Focused with Urgency, Solution Oriented, and Growing Together.”
- As K&K Employees we are: Accountable, we:
- Take ownership of our work / Help others do the same
- Are proud of our work
- Are responsible for our roles
- Work Smarter Not Harder / Plan ahead
- As K&K Employees we are: Respectful for People and Policies, we:
- Recognize People are our greatest assets (Employees and Customers)
- Treat Others as They wish to be treated / Respect Others’ values
- Create Win-Win situations
- Stand behind what we Say / Do what we say we will do
- Strive to Provide Positive Reinforcement (Positive reinforcement is key to respect)
- Remain Humble with Confidence
- “Seek first to understand, then to be understood”
- As K&K Employees we are: Customer Driven and Focused with Urgency, we:
- Do what is best for our Customers
- Deliver Value and Results
- Stand behind our work / Are Quality Driven
- Remain Professional
- Make and Honor Commitments
- Acknowledge Requests from Customers and Employees in a Timely manner
- As K&K Employees we are: Solution Oriented, we:
- Practice Blameless Problem Solving
- Present Solutions to Problems (Problems without Solutions are just Complaints)
- Seek the Truth / Get all necessary information first
- Tell People only what they need to know and all that they need to know, the first time
- Go the extra mile / Recognize No challenge as too difficult
- Turn Problems into Opportunities
- As K&K Employees we are: Growing Together, we:
- Reinforce and Build Team bonds
- Constantly Learn new things / Grow Professionally and Personally
- Continually Improve / View “Good enough” as stagnation